Refund policy
Terms & Conditions
Last Updated: June 2026
Welcome to sollvique. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. Acceptance of Orders
All products, services, and information displayed on https://pqzdx6-ig.myshopify.com/ constitute an invitation to offer. Your order to purchase any product represents your offer to buy. We reserve the right to accept or reject any order without assigning any reason.
2. Changes to Terms
We reserve the right to modify, update, or remove any part of these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.
3. Product Information
We make every effort to display product images, descriptions, and colors as accurately as possible. However, actual colors may vary depending on your device screen, monitor settings, or lighting conditions. We do not guarantee that your display will accurately reflect the actual product color.
4. Eligibility
By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision and consent of a parent or legal guardian.
5. Pricing & Product Availability
All prices are displayed in Indian Rupees (INR) and are subject to change without prior notice. Product availability may change at any time, and we reserve the right to discontinue any product without notice.
6. Order Cancellation
Orders can only be cancelled before they have been processed or shipped. Once an order has been dispatched, cancellation requests cannot be accepted.
We also reserve the right to cancel any order due to pricing errors, stock unavailability, suspected fraudulent activity, or any other legitimate reason. If payment has already been received, a full refund will be processed to the original payment method.
7. Shipping & Delivery
We strive to deliver all orders within the estimated delivery period. However, delivery times may vary depending on courier services, weather conditions, public holidays, or unforeseen circumstances.
If delivery is delayed due to incorrect or incomplete information provided by the customer (such as name, address, phone number, or recipient unavailability), any additional shipping charges incurred may be charged to the customer.
8. Customer Information
You agree to provide accurate, complete, and current information while placing an order. We reserve the right to verify the information provided and may refuse or cancel orders if false or misleading information is detected.
9. Payment Security
We use secure third-party payment gateways for online transactions. We do not store your card or banking information.
Customers are responsible for ensuring that payment methods used belong to them or are used with proper authorization. We shall not be responsible for fraudulent transactions resulting from unauthorized use of payment methods.
10. Limitation of Liability
We shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
This includes, but is not limited to:
- Delay in delivery
- Service interruptions
- Website downtime
- Technical issues
- Data loss
- Computer viruses
- Network failures
- Courier delays beyond our control
11. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, you must notify us within 48 hours of delivery by providing your order number along with clear photographs of the product and packaging.
Requests submitted after this period may not be eligible for replacement or refund.
12. Intellectual Property
All content on this website, including logos, images, graphics, text, product descriptions, and website design, is the property of https://pqzdx6-ig.myshopify.com/ and may not be copied, reproduced, distributed, or used without written permission.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using this website, you consent to the collection and use of your information as described therein.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.
15. Contact Us
For any questions regarding these Terms & Conditions, returns, refunds, or your orders, please contact our customer support through the contact information provided on our website.
Thank you for shopping with https://pqzdx6-ig.myshopify.com/.